FAQ

Frequently Asked Questions (FAQ)

How do I place an order?

Ordering from Cormika is simple. Browse our collection, choose your preferred product and any available options (such as colour or size), then click "Add to Cart." When you're ready, proceed to our secure checkout, enter your shipping and payment details, and confirm your order.

Once your payment has been successfully processed, we'll begin preparing your order.

Will I receive an order confirmation?

Yes.

After your order has been successfully placed, you will receive an order confirmation email containing your purchase details.

If you don't receive the email within a few minutes, please check your Spam or Junk folder. If you still can't locate it, please contact us at contact@cormika.com, and we'll be happy to assist.

Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible.

We'll do our best to accommodate your request. However, once your order has entered processing or has already been dispatched, changes or cancellations may no longer be possible.

If your order cannot be cancelled, you may still be able to return eligible items in accordance with our Refund & Return Policy.

Why did my order arrive in separate packages?

Some orders may be fulfilled from different warehouses or fulfilment partners.

If you purchase multiple products, they may be shipped separately to help improve delivery times and product availability.

If this happens, don't worry—you won't be charged any additional shipping fees, and each parcel will have its own tracking information where applicable.

How long does delivery take?

Orders are normally processed within 1–2 business days.

For deliveries within the United Kingdom, the estimated delivery time is 5–7 business days.

Please note that delivery estimates may vary during busy periods or due to circumstances beyond our control, such as courier delays or severe weather.

Once your order has been dispatched, you'll receive a tracking email.

What is your return policy?

We want every customer to shop with confidence.

If you're not completely satisfied with your purchase, you may return eligible items in accordance with our Refund & Return Policy.

For complete details regarding returns, exchanges, eligibility, and refunds, please refer to our dedicated Refund Policy page.

Are my payments secure?

Yes.

Your security is extremely important to us.

All payments made through https://cormika.com/ are protected using SSL (Secure Socket Layer) encryption and processed by trusted PCI DSS-compliant payment providers.

PACKAGE LTD never stores your complete credit or debit card information on its own servers.

How can I track my order?

As soon as your order has been shipped, you'll receive a confirmation email containing your tracking number.

Tracking information generally becomes available within 24 hours after your parcel has been dispatched, although updates may vary depending on the courier.

Which payment methods do you accept?

We accept a range of secure payment options, including:

  • Visa

  • Mastercard

  • Maestro

  • American Express (Amex)

  • Discover

  • UnionPay

  • Shop Pay

  • Apple Pay

  • Google Pay

The payment methods available at checkout may vary depending on your location and device.

How can I contact Cormika?

Our customer support team is always happy to help with questions about orders, shipping, returns, products, or payments.

Website: https://cormika.com/

Email: contact@cormika.com

Phone: +44 7832617664

Business Name: PACKAGE LTD

Registered Address:
PACKAGE LTD
123 Hallgate
Cottingham, West Yorkshire
HU16 4DA
United Kingdom

Business Number: 15926295

VAT Number: GB 476833940

Customer Support Hours

Monday – Saturday

09:00 – 17:00 (GMT – London Time)

We strive to respond to all enquiries within one business day.